Platforms
Compare the iShield platforms
See what each platform covers, how they connect, and where the related iShieldGRC offering fits.
Five enterprise platforms. One architecture.
Each platform runs standalone or together, connected through iShield Link — adopt one, or compose the full stack.
Enterprise ITSM
IT service management with AI-assisted triage, ITIL-aligned workflows and a live CMDB.
- Service desk & incident
- Change & problem
- CMDB & assets
Enterprise CRM
A unified customer view across sales, marketing and service, with pipeline automation.
- Sales & pipeline
- Marketing campaigns
- Service & cases
Enterprise ERP
Finance, HR, procurement and supply chain unified in one enterprise platform.
- Finance & tax
- Procurement & inventory
- HR & payroll
Enterprise Integration
A sovereign integration platform and API gateway connecting systems, clouds and AI services.
- API gateway
- Event bus & ESB
- Connectors & flows
Governance, Risk & Compliance
Policies, risks, controls and compliance evidence managed on one governed lifecycle, connected with the rest of the estate through iShield Link.
- Policies & controls
- Risks & treatments
- Audit evidence
Compare capabilities, integrations and modules
Select a platform to see its scope.
- AI-assisted incident triage & routing
- ITIL v4 change & problem workflows
- CMDB with automated discovery
- Self-service portal + virtual agent
- SLA engine with multi-tier escalation
- Major incident war-room & comms
- Asset lifecycle & license compliance
- Knowledge base with AI summarization
- Workflow automation & approvals
- Real-time dashboards & service analytics
Unclear how our ecosystem fits your stack?
Request a complimentary integration assessment. Our architects will map your current systems to the iShield product suite and recommend the optimal connectivity path.
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